The chief executive officer of Eric Yuan light up controversy after his statement. He said that the company would not provide end to end encryption on to users. Tues day on a conference call yuan said that zoom provides end to end encryption only for premium users, not the millions of free users on the platform.

After that statement, many users on twitter criticized zoom for not providing minimum security to its user. The company security consultant Alex Stamos specifies the situation on twitter to explain why they are not giving end to end encryption on free users.

In a posts,, Stamos explained the company’s resolution to offer end to end encryption security to premium customers, saying that Zoom is facing a “difficult balancing act” of attempting to improve privacy while also “reducing the human impact of the abuse of its product.”

The security expert here is referring to “hate speech, exposure to kids and other illegal practices” that have affected Zoom in recent times. Stamos further showed that “self-service users” or the non-premium users often use fake personalities for disrupting the platform with such violations. The executive explained that the E2EE was also given to enterprises such as schools and other educational institutes that are not spending on a premium plan.

“Will this eliminate all abuse? Not, but after the vast majority of abuse happens from self-service users with false identities, this will generate friction and reduce harm,” the Twitter post reads.

Stamos claimed that Zoom did not actively monitor content in meetings and would not in the future. Still, he opposed a statement by saying that Zoom’s Trust and Safety team could enter a zoom call “if they have a strong belief that the meeting is abusive.”

“All users (free and paid) have their meeting content encrypted using a per-meeting AES256 key. Content is encrypted by the sending client and decrypted by receiving clients or by Zoom’s connector servers to bridge into the PSTN network and other services,”

He said in a conference call on Tuesday, Zoom CEO and Founder Eric Yuan, said,

“Free users, for sure, we don’t want to give that because we also want to work together with the FBI, with local law enforcement, in case some people use Zoom for the bad purpose.”

He remarks courted controversy, and several users on Twitter complained about the company’s privacy policy.


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